HDI Global SE, the industrial insurer of the HDI Group, is currently introducing a new system for end-to-end support of the underwriting process. The Underwriting Workbench is the central application

that takes underwriters through the process, supports pricing and consistently records data relevant to the process.

Since October 2019, approximately 800 users have been working with the Underwriting Workbench in the lines liability, marine, cyber, property and engineering insurance at 26 locations across the world.

The launch project started after a short proof-of-concept phase in May 2018. October 2018 already saw productive operation with a product from the liability line of business for locations in Germany. On this basis, the first stage of a solution spanning products and lines was completed for global application within the space of one year.

Agile development process.   HDI Global SE is committed to an agile development process in the development of the Underwriting Workbench. The first international stage is already delivering clear value added for the users and the company without being able to claim any factual completeness. Further development now integrates user feedback and experience from productive application at an early stage.

The aim of the current version of the workbench is to standardise pricing and the approval process as far as possible and to unify these processes across different lines. The management of process sections specific to lines and products is carried out with the assistance of the underlying product configuration using the product system Faktor-IPS from Faktor Zehn GmbH. Other Faktor-Zehn products are used for generating offers with Faktor-IOS and the linkki interface framework.